Ben Marlow in The Telegraph wrote recently that, “It is every shopper’s worst nightmare – the proliferation of the dreaded self-checkout. There can’t be a human being on earth that doesn’t hate them.” Here is a brief snippet of this recent story in The Telegraph.
Worst nightmare? Speak for yourself! There's nothing like the soothing beep of a three-pack of onions swooshing past; or the satisfaction of knowing you can take your time and play Tetris with your groceries as you bag them, with no one huffing and puffing behind you.
Now brace yourself, for this might come as a shock, but many of our readers actually prefer to scan and bag their own groceries.
While most of our readers – admittedly – agreed with Ben’s view that human cashiers are best, our poll of 18,000 readers showed that a full 38 percent prefer self-checkouts – or other newer and more technologically advanced options, such as scan and shop apps.
Readers came together in passionate defence of the unmanned machines, arguing they were easy to use, convenient and most importantly: quick.
“I am in my late seventies and I just love the self service checkouts!” states Telegraph reader Lavinia Fuller, as she describes how she can “control the speed of my scanning and it keeps my brain alert”.
“I find it amusing when they have to check my age! I love learning new things and keeping up with technology,” Lavinia adds.
And she is not the only one. Reader Matthew Green shudders as he remembers “the days of super long queues with cashiers having big long chats while you're just trying to buy a pint of milk.”
The ‘I love self-checkouts’ (yes, I will be making t-shirts) theme continues: “I prefer the self-checkouts” argues Sud Anym, “particularly where you can scan as you shop. It saves taking everything out of the trolley at the checkout, only to then have to put it in your bags in some form of race with the checkout person!”
Full story at Why you’re wrong about self-service checkouts (msn.com)
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