French retail conglomerate Carrefour S.A. Group, which operates more than 14,000 global hypermarkets, grocery stores, fuel stations and convenience stores, is piloting the VusionGroup EdgeSense store technology platform in a hypermarket in Villabé, France.
The platform combines smart shelf-edge rails, Captana computer vision technology, artificial intelligence, electronic shelf labels and data analysis to equip store associates with AI-based smart decision tools that identify the most urgent tasks to be performed in aisles and guide them to execute these actions efficiently.
Carrefour automates merchandising compliance with visual shelf monitoring and automates price and label compliance. The retailer also improves on-shelf product availability through real-time monitoring and automatic stockout detection and uses product geolocation to help customers find items and optimize in-store e-commerce picking.
"Digitalization has long been at the heart of Carrefour’s strategy," said Emmanuel Grenier, executive director of e-commerce, data and digital transformation at Carrefour. "Stores, which account for 90% of our revenue, are our top priority, and this partnership with VusionGroup marks a major milestone in their modernization through the EdgeSense platform."
Carrefour also leverages EdgeSense functionality to offer personalized in-store services and recommendations to customers in real time. The retailer is utilizing approximately 70,000 electronic shelf labels, 500 cameras and 7,000 EdgeSense rails in its pilot location.
Carrefour has also deployed shelf cameras that detect out-of-stock items in 35 stores.
Full story Carrefour pilots connected store format | Chain Store Age