Jacksons Food Stores is facing a lawsuit from two people claiming the convenience store retailer violated a Portland, Oregon, city ordinance by using facial recognition technology in its stores, according to filings in U.S. district court.
The lawsuit also states that although Jacksons implemented the software to assist in the identification and prosecution of shoplifters, it can wrongly identify people as criminals, and those errors “disproportionately affect women and people of colour.”
If Jacksons is held liable, the lawsuit asks for the plaintiffs to receive compensatory or statutory damages of $1,000 per day for each day of violation — whichever is greater — but totalling no less than $10 million.
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