As a company that says it acts on modern trends and listens to the needs of its consumers, NIS claims to work intensively in the field of digitization in the retail segment, and the development of innovative services remains the focus of their business in the future.
Marija Halar, director of the Center for Digital Transformation and Improvement of User Experience at NIS says "By investing in the improvement of user experience, we contribute to the successful operation of the company, which would not be possible without our consumers, whose trust and satisfaction remain our indisputable imperative.”
“Drive.Go” allows consumers to pay for fuel via mobile phone at the filling station itself, without the need to go to the cash register at the fuel station. Marija adds "Using the Drive.Go mobile app is extremely easy and safe for consumers, all that is required is to download the app from Google Play, Apple Store or Huawei App Gallery".
During each filling, it is necessary to activate the application on the mobile device, before or after filling, scan the QR code located at the filling point, and after filling the tank, click on the “pay” option in the mobile application, which completes the purchase and payment process.
All payment card data entered during account registration are stored on the bank’s security page, so using a payment card with “Drive.Go” is completely safe.
In addition to the possibility of paying for fuel without going to the cash register, the NIS mobile application is enriched with additional functionalities such as displaying a map with the help of which you can reach the nearest gas station.
'Drive.Go' also gives insight into all additional information about working hours, types of fuel and available services at the desired gas stations. The fiscal invoice for the purchase arrives at the email address saved in the mobile application, and if an invoice for a company is required, the PIB number must be saved in the 'My Company' segment.
When registering an account, the 'With us on the road' loyalty program card is also registered, which allows bonus points to be collected when buying fuel through the application, in the same way as when paying at the cash register.